Careers with MAVES

Who we are:

MAVES International Software provides advanced software solutions for 3rd Party Logistics services providers who support multiple clients’ warehousing and transportation requirements. Our flagship offering, ViewPoint Logistics™, which includes both WMS and TMS functions, enables the 3PL service provider to manage their operations in real-time using simple, powerful tools that will improve the agility and profitability of their business.

Role:

As a MAVES Business Services group member, experience in 3rd Party Logistics (WMS, TMS, Supply Chain Execution) is fundamental and mandatory. The Business Services group provides and facilitates client-facing services, including account management, project management, training, application consulting, and validation testing.

We are looking for a detail-oriented, proactive team player and a self-starter with solid skills in communication and analysis. You are equally comfortable communicating with external industry people and internal technical people. You require little supervision to accomplish assigned tasks.

Responsibilities include:

· Determine and document user requirements for business processes.

· Manage multiple projects and activities of varying complexity while under time constraints

· Assist with Quality Assurance & software application testing, as required, to ensure the product meets the functional specification and ergonomic standards established by Maves

· Documentation of Processes, Client Requirements, Training Materials, User Guides, Project Plans, and Technical & functional Specifications.

· Help establish and document methods for testing business applications

· Work closely with key customers to keep them updated on process changes designed to improve service

· Be the first line of communication with customer issues, helping manage client expectations

· Work with project managers to develop new project plans and see them through to completion

· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with all

· Research new training materials and methodologies that will enhance our internal and client-focused training procedures

· Other duties as assigned

Qualifications and Skills:

· Bachelor’s degree or similar community college certification is preferred.

· Min 3+ years of work experience in the Logistics, transportation, or Warehousing industry in a similar capacity

· Experience working in a client/customer-facing role within a supply chain or software organization and experience with Business Requirements Analysis.

· Working experience with WMS and TMS systems.

· Practical application ability with Microsoft Office and Google Workspace

· Experience with databases and SQL queries is preferred

· Detail oriented with advanced problem-solving and analytical skills

· Excellent listening and comprehension skills

· Extensive user testing and project management experience

· Fluent in English – both written and spoken

· Strong presentation skills

· Excellent team-building, organization, and leadership skills and a desire to join a diverse workforce

· Technical background and knowledge would be beneficial

· Experience and familiarity with 3rd Party Logistics software applications, or with Maves’ ViewPoint Logistics™, Software would be beneficial

Primary Location: Greater Toronto Area (preferred)

Schedule: Full-time

Job Type: Full-time

Travel: Occasional

If the following describes you, then send us your resume …

You are excited to drive change, have a passion for creating the best solutions, solve problems, continually improve your work, and rise to any challenge

· You are a keen learner, and you enjoy the challenge of the unknown

· You have a strong work ethic and are motivated by a job well done

· You are a great team player

NOTE: As part of the application process, applicants must include their resume and a cover letter answering the following questions to be considered for the position.

· What interests you about this particular opportunity?

· How familiar are you with the 3rd Party Logistics industry?

· Have you experience with WMS Software?

. Describe your residency status and mention if you are a student

. Indicate your desired salary for the position

. State clearly if you can travel and work in the office

Job Types: Permanent, Full-time

Salary: $55,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• logistics: 3 years (required)

Work Location: Hybrid remote in Richmond Hill, ON